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2009 J.D. Power Initial Quality Study (IQS)

Lexus leads the overall nameplate rankings, averaging 84 PP100. Following in the rankings are Porsche, Cadillac (which moves from 10th rank position in 2008 to third in 2009), Hyundai (improves from 13th rank position in 2008 to fourth in 2009) and Honda, rounding out the top five.

The auto industry is making better quality cars according the J.D. Power and Associates 2009 Initial Quality StudySM (IQS) released today. Overall, the industry average for initial quality is 108 problems per 100 vehicles (PP100) in 2009, down from 118 PP100 in 2008. Initial quality for domestic brands has improved to an average of 112 PP100 in 2009 from 124 PP100 in 2008. Lower PP100 scores indicate a lower rate of problem incidences and higher quality.

New vehicles sold by Chrysler, Ford and GM's domestic brands have improved in initial quality by an average of 10 percent, compared with 2008, surpassing the 8-percent rate of improvement by the industry overall. Several all-new models in 2009, including the Hyundai Genesis, Kia Borrego, Toyota Venza and Volkswagen CC, perform considerably better than their respective segment averages. Many redesigned models in 2009 also show notable improvement from the previous generation--particularly the Acura TL, Ford F-150, Honda Pilot and Nissan Z.

Toyota captures 10 segment awards--more than any other corporation in the 2009 study--including five for Lexus, four for Toyota and one for Scion. Lexus receives awards for the IS, GS, GX, LS and LX models. The Lexus LX has the fewest quality problems in the industry, with just 52 PP100. Toyota models receiving awards in their respective segments are the 4Runner (in a tie); Sienna; Tundra (in a tie); and Yaris.

Ford receives three awards for the Edge (in a tie); F-150 (in a tie); and Mustang. Garnering two awards each are Nissan (Altima and Z); and Honda (CR-V, in a tie, and Ridgeline).

Also receiving segment awards are: Chevrolet Trailblazer (in a tie), Chrysler PT Cruiser Wagon (in a tie), GMC Yukon, Hyundai Elantra Sedan, Mercury Sable and Scion tC.

2009 Nameplate IQS Ranking

    Problems per 100 Vehicles
    Lexus                 84
    Porsche               90
    Cadillac              91
    Hyundai               95
    Honda                 99
    Mercedes-Benz         101
    Toyota                101
    Ford                  102
    Chevrolet             103
    Suzuki                103
    Infiniti              106
    Mercury               106
    Industry Average      108
    Nissan                110
    Acura                 111
    BMW                   112
    Kia                   112
    Volkswagen            112
    GMC                   116
    Buick                 117
    Audi                  118
    Pontiac               118
    Scion                 118
    Volvo                 118
    Saturn                120
    Mazda                 123
    Lincoln               129
    Subaru                130
    Dodge                 134
    Jaguar                134
    Mitsubishi            135
    Chrysler              136
    HUMMER                136
    Jeep                  137
    SAAB                  138
    smart                 138
    Land Rover            150
    MINI                  165
   

Top Three Models per Segment
    Sub-Compact Car
    Highest Ranked: Toyota Yaris
    Hyundai Accent
    Honda Fit

    Compact Car
    Highest Ranked: Hyundai Elantra Sedan
    Toyota Prius
    Honda Civic

    Compact Sporty Car*
    Highest Ranked: Scion tC
    Volkswagen GTI

    Compact Premium Sporty Car*
    Highest Ranked: Nissan Z
    Mercedes-Benz SLK-Class

    Entry Premium Vehicle
    Highest Ranked: Lexus IS
    Cadillac CTS (tie)
    Infiniti G-Series (tie)

    Midsize Premium Car
    Highest Ranked: Lexus GS
    Acura RL
    Lexus ES

    Midsize Sporty Car*
    Highest Ranked: Ford Mustang

    Large Premium Car*
    Highest Ranked: Lexus LS
    Mercedes-Benz S-Class

    Midsize Car
    Highest Ranked: Nissan Altima
    Pontiac G6
    Chevrolet Malibu

    Large Car
    Highest Ranked: Mercury Sable
    Toyota Avalon
    Chevrolet Impala

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